At Apex Technology Pty Ltd, we prioritize the confidentiality and protection of your information. This document outlines our data handling practices for the Galaxy360 platform, detailing information collection methods, usage protocols, and sharing arrangements. These Terms of Service govern your interaction with our website and educational management system.
Galaxy360 operates on a principle of minimal data collection - you can browse our website anonymously without providing personal details. However, certain platform functionalities require information sharing to deliver our educational management services effectively.
When you engage with our services, you may voluntarily share details including contact information, institutional data, or correspondence details necessary for service delivery, subscription management, or technical assistance. We honor your communication preferences and will cease contact upon request.
Our platform systematically gathers usage analytics to enhance user experience and optimize educational management tools. Through IP tracking, browsing patterns, and session cookies, we analyze user behavior to improve Galaxy360's functionality. This technical data encompasses browser specifications, device information, operating systems, and network providers. We utilize this aggregated intelligence to identify popular features, areas requiring enhancement, and technological trends, enabling continuous platform evolution.
Information collection occurs only through voluntary submission during account registration, trial requests, subscription enrollment, or support ticket creation. Our sales team may contact you regarding additional Galaxy360 capabilities or educational solutions. Marketing communications about new educational features and platform updates are sent periodically, with opt-out options always available.
For individuals accessing Galaxy360 from the European Economic Area, our information processing relies on established legal foundations. We collect personal data based on explicit consent, contractual necessity for service provision, legitimate business interests that don't override individual privacy rights, or legal compliance requirements.
Galaxy360 users consent to our analysis of anonymized usage data for platform improvement purposes. This non-identifiable information helps us:
Apex Technology maintains strict confidentiality unless you provide explicit authorization for information sharing. We reserve disclosure rights in specific circumstances where we reasonably believe such action is necessary to identify, contact, or pursue legal remedies against individuals potentially violating our service terms or causing harm to our systems, users, or third parties. Information access may occur when legal requirements demand it or for administrative purposes essential to maintaining and improving our educational services.
Our hosting providers maintain information solely for storage purposes without access rights or usage permissions. Under Australian privacy legislation, this arrangement doesn't constitute overseas personal information disclosure for Australian Galaxy360 users.
Our data retention periods depend on information type and ongoing business requirements, including service provision needs and legal compliance obligations.
We maintain personal information throughout our business relationship and for subsequent periods where legitimate business needs exist, following established retention protocols. After these periods, we ensure complete deletion or anonymization.
Galaxy360 serves educational institutions through authorized staff members rather than directly collecting information from minors. Student data, including minor information, is managed exclusively by educational institution personnel with appropriate authorization.
Galaxy360 accounts utilize password protection ensuring only authorized institutional personnel can access information. We strongly advise against password sharing. Apex Technology never requests passwords through unsolicited communications.
Password security remains your responsibility. Report suspected password misuse immediately and change credentials promptly using Galaxy360's password reset functionality.
We implement comprehensive technical and organizational safeguards to maintain information accuracy, currency, and security. Personal data resides on secure AWS Sydney servers with SSL encryption, while all Galaxy360 data transmission uses encrypted protocols. Our detailed Security Statement provides comprehensive information about protection measures.
Internet transmission inherently carries risks, and we cannot guarantee absolute security. Personal information transmission occurs at your discretion within secure environments only.
We provide immediate notification upon discovering security incidents involving unauthorized personal information access, use, disclosure, modification, or disposal.
We respond promptly to information accuracy correction requests. Contact our support team with specific correction details for processing.
Unauthorized system access attempts through hacking, password mining, or other illegitimate methods are strictly prohibited.
Galaxy360 exclusively utilizes Amazon Web Services infrastructure within Australia for all customer data storage. Personal and educational information remains on AWS Sydney-based servers throughout processing.
Our AWS facilities meet rigorous security certifications:
These standards align with Office of the Australian Information Commissioner guidelines and Australian privacy legislation requirements.
All Galaxy360 data transmission to our servers occurs through standard internet protocols. Platform usage constitutes consent for this data transfer under our policy terms.
Personal information storage within Australian AWS facilities ensures Apex Technology maintains complete control while our hosting provider's role remains limited to storage services with appropriate protection measures and no information access rights.
Galaxy360 connects with various business and educational applications including Xero, Zoho, Moodle, and other management systems. When utilizing these connections:
Galaxy360 employs cookies and similar technologies to enhance user experience and maintain platform functionality. These small data files help us recognize returning users and maintain secure sessions. Browser settings allow cookie management, though disabling them may affect Galaxy360 functionality.
We don't currently respond to "Do Not Track" browser signals.
Our website may reference other sites. Apex Technology assumes no responsibility for external website privacy practices or content.
All Galaxy360 website content, including text, graphics, interfaces, trademarks, logos, multimedia content, documentation, and software code, remains exclusively owned by Apex Technology Pty Ltd.
You may utilize published Galaxy360 information such as user guides and training materials provided by Apex Technology, provided content remains unmodified and isn't copied or distributed without explicit written authorization.
We may update this policy periodically to address emerging issues and reflect platform changes. Updates become effective upon website posting, ensuring transparency about our information collection, usage, and disclosure practices. Regular policy review is recommended.
Apex Technology may modify Galaxy360 features, pricing, or functionality without notice. Website content may become outdated, and we don't commit to continuous content updates regarding such changes.
Galaxy360 website content remains Apex Technology Pty Ltd's exclusive property. Content reproduction, republication, encoding, transmission, or distribution requires explicit written consent.
Galaxy360 platform and website usage signifies acceptance of these Terms of Service and Privacy Policy. Non-acceptance requires discontinuing platform access. Continued usage following policy updates constitutes acceptance of modifications.
You're responsible for ensuring provided personal information remains accurate and current. Information access requests or correction requests should be submitted in writing to support@galaxy360.com.au.
Apex Technology retains personal information only while necessary for Galaxy360 service provision.
We process access requests expeditiously unless legal restrictions apply. Request denials include explanations, such as unreasonable impact on other individuals’ privacy or impractical processing requirements. Sometimes mutually agreed intermediaries (such as institutional administrators) may facilitate information access.
Apex Technology sends various communications including billing information, platform updates, service notifications, and educational technology marketing content via email. All communications include clear unsubscribe instructions for non-essential mailing lists, and we honor removal requests promptly.
Institutional communication preferences should be configured appropriately within Galaxy360.
Galaxy360 enables authorized institutional users to transfer information electronically with third-party applications like Xero, Zoho, Moodle, and other integrated systems. Apex Technology doesn't control or accept responsibility for external application privacy practices. You must review third-party privacy policies to understand their information handling procedures.
For questions or complaints regarding our personal information handling, provide complete details and supporting documentation to:
Email Contact: support@galaxy360.com.au
General ManagerApex Technology reserves policy modification rights, with amendments effective immediately upon website posting. Significant changes are communicated via email or Galaxy360 notifications. You're responsible for reviewing current terms and understanding updates. Continued Galaxy360 usage constitutes amended policy acceptance.